USC Trojan Travel
University of Southern California
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COVID-19 Updates

COVID-19 and its variants continue to raise questions and concerns about upcoming Trojan Travel adventures.  We continue to work closely with our tour operators as news changes to keep you updated. Please know that your safety and comfort in traveling with your fellow Trojans remains our number one priority. 

Existing Reservations

Each tour operator will contact travelers directly via email of any status updates for a particular trip. In the event of a postponed or canceled trip, operators will provide you with options for next steps. The decision about what to choose is a personal one. It is important to remember that Trojan Travel is not responsible for trips postponed or canceled by our vendors; all traveler payments are processed by each vendor directly and those specific trip and cancellation policies remain in place.  Refunds may take place in the form of cash, vouchers or future cruise credits according to the terms and conditions of each specific tour.

Required Vaccines, Testing and Travel Regulations

While mandatory testing requirements and other restrictions have been changing quickly, our travel partners are working to ensure that all travelers will have access to the necessary testing as mandated by the United States.  Some of our partners are also including supplemental travel insurance to cover expenses related to medical needs or travel delay. Vaccines may be required by our tour operators, cruise lines and/or the countries that we plan to visit.  Travelers will be notified about such requirements in as timely manner as possible, however should keep themselves informed as well.

Extended Cancellation Windows

Most of our tour operators and their suppliers have been able to relax the cancellation and final payment windows for upcoming tours. Please refer to the most recent emails from your provider for details.

Applying Travel Vouchers 

We encourage you to take advantage of any vouchers you may have received and would love to have you join us on one of our sponsored tours. Please note that vouchers must be redeemed with the same tour operator used in your original booking.

To assist you in making your selection, please follow the links for each tour operator below.  Full descriptions of each trip can be found on our website.

Travel Insurance Questions

Now, more than ever, travel insurance is recommended. If you have a policy for a tour that has been changed, please be sure to contact your provider as soon as possible to take care of any changes that may need to be made.  For policies with USI, there is a customer service team available, Monday ~ Friday, 9:00 a.m. to 7:00 p.m. (Eastern Time).  Please call (800) 937-1387 or email for assistance.  Due to the high call and email volumes, please expect longer wait times. If the phone line is busy, you are encouraged to submit your questions via email.

Tour Operators and Safety Protocols

Trojan Travel partners with tour operators that specialize in the discerning alumni travel market.  The number one priority for all of us is keeping you healthy and safe during your tour.  We ask that all guests join us to ensure that we are collectively doing our part to mitigate the spread of coronavirus.  Please visit the links below for more specifics from each partner.

Our Travel Commitment

Our travel partners are committed to providing you a safe journey, however there are many factors beyond their control.  We ask that you do your part to follow the guidelines and rules presented to you to help ensure that each group has an enjoyable experience.

 

AHI Travel

AHI Health and Safety Protocols

 

Gohagan & Company

Gohagan Health & Safety Protocols

 

 GO Next (select USC as your group)

Oceania Cruises SailSAFE Health and Safety Program

 

Odysseys Unlimited

Odysseys Unlimited Safety Protocols

 

Orbridge

Orbridge Safety Protocols

 

The National WWII Museum

 

Sports & Entertainment Travel (SET)